Wednesday, January 13, 2021
Director, As we all work to navigate the ongoing disruptions caused by the coronavirus pandemic, we want you to know that the Ombudsman’s Children and Youth Unit is here for Ontario’s young people in care, and eager to assist you in serving them.
While we continue to work remotely, we have ensured that we are accessible via phone/voicemail, email and our website to hear and respond to the needs of children and youth, and those who work with vulnerable young people across the children’s services sector. We have also created new digital resources to assist you in informing young people in care about their rights and how to contact us with questions or
concerns. These materials have been created specifically to help stakeholders and service providers communicate with young people about when they should contact us, and what we can do to help them and you. Please help us distribute them widely – for example, by sharing them with your colleagues and staff and on your website, to ensure they are readily available within your agencies and/or residences.
- A range of videos geared towards young children and youth you can show directly to them to let them know who we are – and why they should call us. We encourage you to embed these videos directly on your website, or share them by email.