• 1-888-CAS-KIDS

Child Protection & Reporting Abuse

Child Protection

To get help for your family or to report your suspicion that a child is being abused or neglected, contact the CAS.

Our intake workers can provide help and advice over the phone, initiate child welfare services and/or direct you to other community resources.

Investigation and Assessment

Child Protection Workers investigate all allegations of child abuse and neglect. We endeavour to work in partnership with families and community partners to keep children safe within their family home. When it is deemed that a child is “at risk”, the worker will establish a preliminary plan to protect the child. Depending on the circumstances the child might:

  1. Remain in the home with a safety plan;
  2. Be placed in a safe home with a caregiver known to the child (see Foster Care and Kinship);
  3. Be admitted to the care of the Society (Foster Care and Kinship).

Ongoing Protection Services

In cases where ongoing protection services are needed, the CAS develops a plan of service, either voluntary with the family or through court order. Either way, CAS staff are committed to working collaboratively with the family. Goals are set to address and resolve risk factors or problematic issues. The CAS worker will help identify service needs and assist the family with referrals to CAS programs or community resources.

After hours Services

Trained staff are available outside of regular office hours to respond to emergencies. The CAS accepts reports of children and youth in need of protection 24 hours a day. Please call 1-888-227-5437.

Reporting Child Abuse and Neglect – It’s Your Duty

Reporting Child Abuse and Neglect – It’s Your Duty


Speak Up for Kids

We all share a responsibility to protect children from harm.

Anyone who has reasonable grounds to suspect that a child is or may be in need of protection must promptly report the suspicion and the information upon which it is based to the Children’s Aid Society. (Child and Family Services Act, (CFSA), section 72)

A child in need of protection is defined as a child who is or appears to be under the age of 16 years and who is or appears to be suffering from abuse and/or neglect. The abuse could be physical, sexual or emotional. Neglect includes child abandonment, refusal to provide medical treatment, inattention to the child’s developmental condition or the parent’s unwillingness to provide services or treatment to a child who has committed an illegal act.

It is not necessary for you to be certain a child or youth is need of protection to make a report. “Reasonable grounds” refers to the information that an average person, exercising normal and honest judgement would need in order to make a decision to report. This protects you from civil liability. Professionals are exempt from the rules of professional confidentiality when making a child protection report. Only solicitors may not divulge privileged information about their clients.

The CFSA also states that a person has an ongoing duty to report known or suspected child abuse. If you have any additional information or concerns regarding the safety of a child about whom you have made a report to the CAS you need to contact the Society again.

Questions? Visit our Children Protection FAQs 

Referrals can be made 24 hours a day, 7 days a week, 365 days a year at (519) 587-5437 or 1-888-CAS-KIDS (227-5437).
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